Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1
(Doc ID 1300542.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Workflow - Version 12.1.1 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On Oracle Applications 12.1.1 version, Workflow Mailer,
when attempting to save mailer configuration changes,
the following error occurs:
Unable to connect to the mail account.check the host,user name and password
The issue can be reproduced at will with the following steps:
1. Workflow Administrator web application
2. Workflow Manager
3. Notification Mailer icon
4. Select the mailer
5. Click on Edit
The issue has the following business impact:
Due to this issue, users cannot send email notifications.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |