Unable To See Other People’s Operations When Using Maintence User Workbench Responsibility

(Doc ID 1300706.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.


Unable to view other people's operations in a work order when using Maintenance User Workbench responsibility. This issue occurred after our system got upgraded to R 12.1.2.
In 11i instance, we are able to see other people's operation in a work order.

New Profile option 'EAM: Maintenance Supervisor' will not provide a solution (does not provide the same 11i behavior). For example, setting the profile to Yes, an user is given a list of work orders which are under a specific resource and department. In other words, the list may contain work orders which do not belong to a specific user. It does not filter a list of work orders which actually belong to a specific person.


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