Install Base Open Interface Program Ends Without Processing Some of the Correct Records (Doc ID 1300733.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Sep-2014***

Symptoms

On : 12.1.1 version

Find when running the Install Base Open Interface - Parallel  Worker Program, it completes successfully with no errors, but some of the submitted records do not get processed and remain in 'R' (unprocessed) status.

Cause

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