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PO Approval Sends an Approved Notification for Rejected Document After Sending Back to Preparer (Doc ID 1300755.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Purchasing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

NOTE:  In the images below and /or the attached document, user details/company name/address/email/telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

After the PO Approval Workflow (POAPPRV) rejects a PO and has sent a 'Unable To Approve' notification (UNABLE_TO_APPROVE), the workflow then sends a 'Document has been approved' notification (PO_PO_HAS_BEEN_APPROVE).

Steps to reproduce

==================
1. Raise and Submit a Purchasing Document for Approval.
2. Approver approves the document
3. The workflow performs a sanity check on the document before marking the document as approved
4. The sanity check fails and the workflow rejects PO
5. Workflow sends 'Unable To Approve' notification (UNABLE_TO_APPROVE).
6. Workflow then sends 'Document has been approved' notification (PO_PO_HAS_BEEN_APPROVE).

This can be seen by examining the runtime data for the PO (please refer to <Note:134960.1> for obtaining runtime data)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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