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PO Approval Sends an Approved Notification for Rejected Document After Sending Back to Preparer (Doc ID 1300755.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Purchasing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

NOTE:  In the images below and /or the attached document, user details/company name/address/email/telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

After the PO Approval Workflow (POAPPRV) rejects a PO and has sent a 'Unable To Approve' notification (UNABLE_TO_APPROVE), the workflow then sends a 'Document has been approved' notification (PO_PO_HAS_BEEN_APPROVE).

Steps to reproduce

==================
1. Raise and Submit a Purchasing Document for Approval.
2. Approver approves the document
3. The workflow performs a sanity check on the document before marking the document as approved
4. The sanity check fails and the workflow rejects PO
5. Workflow sends 'Unable To Approve' notification (UNABLE_TO_APPROVE).
6. Workflow then sends 'Document has been approved' notification (PO_PO_HAS_BEEN_APPROVE).

This can be seen by examining the runtime data for the PO (please refer to <Note:134960.1> for obtaining runtime data)

18-JAN-11 12:47:42 Document Complete Check Before Approve Subpro COMPLETE N
cess/Is Document Complete?

18-JAN-11 12:47:42 Document Complete Check Before Approve Subpro COMPLETE #NULL
18-JAN-11 12:47:42 Approve PO/Get Approver Notification Attribut COMPLETE ACTIVITY_PERFOR
18-JAN-11 12:47:42 Approve PO/Unable To Approve Document COMPLETE SEND_BACK_TO_PR COL_MUSTARD
EPARER


18-JAN-11 12:49:35 Approve PO/Reject The PO COMPLETE Y
18-JAN-11 12:49:35 Approve PO/PO New Communication COMPLETE Y
18-JAN-11 12:49:35 Approve PO/Delete PDF Attachments COMPLETE
18-JAN-11 12:49:35 Approve PO/End COMPLETE #NULL
18-JAN-11 12:49:35 PO Approval Process/Get Preparer Notification COMPLETE ACTIVITY_PERFOR
18-JAN-11 12:49:35 PO Approval Process/PO Approved COMPLETE #NULL PROF_PLUM

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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