No Data Is Displayed in Collector's UWQ Delinquency Node If the User/Collector Has Restricted Access, Bill to Node Is Showing The Correct Bill To's
(Doc ID 1300873.1)
Last updated on OCTOBER 29, 2018
Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
Your operational level is Bill to
IEX: Work Queue Access = Restricted.
Users access the Collector's Work Queue and might get the error:
APP-JTF-310604: Program error: Please inform your system administrator
or support representative that:
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
The following information is available:
The error is most likely in the form or the metadata definition. Please check
the following alert for the error code.
and/or the Delinquent Transaction Node is empty, while the Delinquent Bill to Node shows the correct data.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.