No Data Is Displayed in Collector's UWQ Delinquency Node If the User/Collector Has Restricted Access, Bill to Node Is Showing The Correct Bill To's
Last updated on AUGUST 10, 2017
Applies to:Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
Your operational level is Bill to
IEX: Work Queue Access = Restricted.
Users access the Collector's Work Queue and might get the error:
APP-JTF-310604: Program error: Please inform your system administrator
or support representative that:
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
The following information is available:
The error is most likely in the form or the metadata definition. Please check
the following alert for the error code.
and/or the Delinquent Transaction Node is empty, while the Delinquent Bill to Node shows the correct data.
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