Claim Settlement Fetcher Error: "ORA-20001: This Action has Been Blocked to Avoid Inaccurate Accounting Entries" (Doc ID 1301874.1)

Last updated on OCTOBER 16, 2015

Applies to:

Oracle Trade Management - Version 12.0.4 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.
Executable:OZFARFETCH - Claim Settlement Fetcher Program


Symptoms

Claim Settlement Fetcher concurrent program error.

Error

(1) ARP_PROCESS_APPLICATION.RECEIPT_APPLICATION ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services
(2) An error occurred when applying application on receipt through AR Receipt API. 


Steps to Reproduce

Manually

Claim Settlement Fetcher Log File

------------- DED30391_5 --------------
claim amount settled = 52.46
claim amount remaining = 0
Credit/Debit Memo total amount = -52.46
Credit/Debit Memo line amount = -52.46
Credit/Debit Memo tax amount = 0
Credit/Debit Memo freight amount = 0
----
Difference Amount = 0
Recalculated Settlement Amount = -52.46
DED30391_5 --> Failed.
(1) ARP_PROCESS_APPLICATION.RECEIPT_APPLICATION ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services
(2) An error occurred when applying application on receipt through AR Receipt API.
---------------- DED30391_5 ----------------

Cause

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