Transactions Workbench Performance Issue: ARXTWMAI - Performance Problem When Querying Transactions in the Transactions Batches Summary (Doc ID 1302361.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
*** Checked for Relevance 18-Feb-2014 ***



Symptoms

Querying transactions in the Transactions Batches Summary screen is taking long time

The issue can be reproduced at will with the following steps:

Responsibility:  Receivables Manager
Navigation:  Transactions > Batches Summary
Query for a Batch
Click Open
Click on Transactions

On this last step you can see the form is taking several minutes to return

Tkprof file shows the following as the top query causing the issue:

SELECT ROW_ID,ARM_PAYMENT_CHANNEL_CODE,APBA_INACTIVE_DATE,
DEFAULT_TAX_EXEMPT_FLAG,ORG_ID,LEGAL_ENTITY_ID,BS_BATCH_SOURCE_NAME,
TRX_NUMBER,SOA_AGREEMENT_NAME,RAB_BATCH_NAME,RAC_BILL_TO_CUSTOMER_NAME,
RAC_BILL_TO_CUSTOMER_NUM,RAA_BILL_TO_CONCAT_ADDRESS,RAA_BILL_TO_ADDRESS1,
RAA_BILL_TO_ADDRESS2,RAA_BILL_TO_ADDRESS3,RAA_BILL_TO_ADDRESS3_DB,
RAA_BILL_TO_CITY,FT_BILL_TO_COUNTRY,RAA_BILL_TO_COUNTY,
RAA_BILL_TO_POSTAL_CODE,RAA_BILL_TO_PROVINCE,RAA_BILL_TO_STATE,
RACO_BILL_TO_CONTACT_NAME,BILL_TO_TAXPAYER_ID,SU_BILL_TO_LOCATION,
OF_SHIP_VIA_NAME,CTT_CLASS,COMMENTS,END_DATE_COMMITMENT,
START_DATE_COMMITMENT,COMPLETE_FLAG,CT_RELATED_TRX_NUMBER,
APBA_BANK_ACCOUNT_NAME,APBA_BANK_ACCOUNT_NUM,APB_CUSTOMER_BANK_BRANCH_NAME,
APB_CUSTOMER_BANK_NAME,CUSTOMER_REFERENCE,CUSTOMER_REFERENCE_DATE,
INVOICE_CURRENCY_CODE,AL_DEFAULT_TAX_EXEMPT_FLAG,ATTRIBUTE_CATEGORY,
ATTRIBUTE1,ATTRIBUTE2,ATTRIBUTE3,ATTRIBUTE4,ATTRIBUTE5,ATTRIBUTE6,
ATTRIBUTE7,ATTRIBUTE8,ATTRIBUTE9,ATTRIBUTE10,ATTRIBUTE11,ATTRIBUTE12,
ATTRIBUTE13,ATTRIBUTE14,ATTRIBUTE15,PS_DISPUTE_AMOUNT,PS_DISPUTE_DATE,
DOC_SEQUENCE_VALUE,TERM_DUE_DATE,BILLING_DATE,EXCHANGE_DATE,EXCHANGE_RATE,
GDCT_USER_EXCHANGE_RATE_TYPE,AL_FOB_MEANING,FINANCE_CHARGES,GD_GL_DATE,
INVOICING_RULE_ID,CT_MODEL_TRX_NUMBER,PRINTING_ORIGINAL_DATE,
CT_INVOICE_FOR_CB,PURCHASE_ORDER_DATE,PURCHASE_ORDER_REVISION,
SU_PAYING_CUSTOMER_LOCATION,RAC_PAYING_CUSTOMER_NAME,
RAC_PAYING_CUSTOMER_NUM,ARM_RECEIPT_METHOD_NAME,PRINTING_COUNT,
PRINTING_LAST_PRINTED,PRINTING_OPTION,PURCHASE_ORDER,CT_REFERENCE,
RAA_CONCAT_REMIT_TO_ADDRESS,RAA_REMIT_TO_ADDRESS1,RAA_REMIT_TO_ADDRESS2,
RAA_REMIT_TO_ADDRESS3,RAA_REMIT_TO_ADDRESS3_DB,RAA_REMIT_TO_CITY,
RAA_REMIT_TO_COUNTY,RAA_REMIT_TO_STATE,RAA_REMIT_TO_PROVINCE,
RAA_REMIT_TO_POSTAL_CODE,FT_REMIT_TO_COUNTRY,CREDIT_METHOD_FOR_RULES,
RAS_PRIMARY_SALESREP_NAME,RAS_PRIMARY_SALESREP_NUM,SHIP_DATE_ACTUAL,
RAA_SHIP_TO_CONCAT_ADDRESS,RAA_SHIP_TO_ADDRESS1,RAA_SHIP_TO_ADDRESS2,
RAA_SHIP_TO_ADDRESS3,RAA_SHIP_TO_ADDRESS3_DB,RAA_SHIP_TO_CITY,
RAA_SHIP_TO_COUNTY,RAA_SHIP_TO_STATE,RAA_SHIP_TO_PROVINCE,
RAA_SHIP_TO_POSTAL_CODE,FT_SHIP_TO_COUNTRY,RAC_SHIP_TO_CUSTOMER_NAME,
RACO_SHIP_TO_CONTACT_NAME,RAC_SHIP_TO_CUSTOMER_NUM,SU_SHIP_TO_LOCATION,
SHIP_TO_TAXPAYER_ID,RAC_SOLD_TO_CUSTOMER_NAME,RAC_SOLD_TO_CUSTOMER_NUM,
INTERNAL_NOTES,CREDIT_METHOD_FOR_INSTALLMENTS,STATUS_TRX,RAT_TERM_NAME,
DEFAULT_USSGL_TRANSACTION_CODE,TRX_DATE,INTERFACE_HEADER_CONTEXT,
INTERFACE_HEADER_ATTRIBUTE1,INTERFACE_HEADER_ATTRIBUTE2,
INTERFACE_HEADER_ATTRIBUTE3,INTERFACE_HEADER_ATTRIBUTE4,
INTERFACE_HEADER_ATTRIBUTE5,INTERFACE_HEADER_ATTRIBUTE6,
INTERFACE_HEADER_ATTRIBUTE7,INTERFACE_HEADER_ATTRIBUTE8,
INTERFACE_HEADER_ATTRIBUTE9,INTERFACE_HEADER_ATTRIBUTE10,
INTERFACE_HEADER_ATTRIBUTE11,INTERFACE_HEADER_ATTRIBUTE12,
INTERFACE_HEADER_ATTRIBUTE13,INTERFACE_HEADER_ATTRIBUTE14,
INTERFACE_HEADER_ATTRIBUTE15,CTT_TYPE_NAME,WAYBILL_NUMBER,CUSTOMER_TRX_ID,
PREVIOUS_CUSTOMER_TRX_ID,INITIAL_CUSTOMER_TRX_ID,RELATED_BATCH_SOURCE_ID,
RELATED_CUSTOMER_TRX_ID,CUST_TRX_TYPE_ID,BATCH_ID,BATCH_SOURCE_ID,
REASON_CODE,TERM_ID,PRIMARY_SALESREP_ID,AGREEMENT_ID,RECEIPT_METHOD_ID,
SHIP_VIA,FOB_POINT,CUSTOMER_BANK_ACCOUNT_ID,PAYMENT_TRXN_EXTENSION_ID,
RECURRED_FROM_TRX_NUMBER,SOLD_TO_CUSTOMER_ID,SOLD_TO_SITE_USE_ID,
SOLD_TO_CONTACT_ID,BILL_TO_CUSTOMER_ID,BILL_TO_SITE_USE_ID,
BILL_TO_CONTACT_ID,SHIP_TO_CUSTOMER_ID,SHIP_TO_SITE_USE_ID,
SHIP_TO_CONTACT_ID,REMIT_TO_ADDRESS_ID,CREATED_FROM,PRINTING_PENDING,
LAST_PRINTED_SEQUENCE_NUM,EXCHANGE_RATE_TYPE,TERRITORY_ID,DOC_SEQUENCE_ID,
PAYING_CUSTOMER_ID,PAYING_SITE_USE_ID,DH_MAX_DISPUTE_DATE,LAST_UPDATE_DATE,
LAST_UPDATED_BY,CREATED_BY,CREATION_DATE,LAST_UPDATE_LOGIN,
BS_AUTO_TRX_NUMBERING_FLAG,BS_BATCH_SOURCE_TYPE,REV_RECOG_RUN_FLAG,
CTT_OPEN_RECEIVABLES_FLAG,CTT_ALLOW_FREIGHT_FLAG,CTT_POST_TO_GL_FLAG,
CTT_CREATION_SIGN,CTT_ALLOW_OVERAPPLICATION_FLAG,CTT_NATURAL_APP_ONLY_FLAG,
CTT_TAX_CALCULATION_FLAG,CTT_DEFAULT_STATUS,CTT_DEFAULT_TERM,
CTT_DEFAULT_PRINTING_OPTION,RAA_BILL_TO_ADDRESS_ID,RAA_SHIP_TO_ADDRESS_ID,
ARC_CREATION_METHOD_CODE,ARM_PAYMENT_TYPE_CODE,RAT_TERM_IN_USE_FLAG,
RULES_FLAG,ACTIVITY_FLAG,PRINTED_FLAG,POSTED_FLAG,CM_AGAINST_TRX_FLAG,
SELECTED_FOR_PAYMENT_FLAG,OVERRIDE_TERMS,COMMITMENTS_EXIST_FLAG,
AGREEMENTS_EXIST_FLAG,ATCHMT_FLAG,GLOBAL_ATTRIBUTE1,GLOBAL_ATTRIBUTE2,
GLOBAL_ATTRIBUTE3,GLOBAL_ATTRIBUTE4,GLOBAL_ATTRIBUTE5,GLOBAL_ATTRIBUTE6,
GLOBAL_ATTRIBUTE7,GLOBAL_ATTRIBUTE8,GLOBAL_ATTRIBUTE9,GLOBAL_ATTRIBUTE10,
GLOBAL_ATTRIBUTE11,GLOBAL_ATTRIBUTE12,GLOBAL_ATTRIBUTE13,GLOBAL_ATTRIBUTE14,
GLOBAL_ATTRIBUTE15,GLOBAL_ATTRIBUTE16,GLOBAL_ATTRIBUTE17,GLOBAL_ATTRIBUTE18,
GLOBAL_ATTRIBUTE19,GLOBAL_ATTRIBUTE20,GLOBAL_ATTRIBUTE_CATEGORY,
ORIG_SYSTEM_BATCH_NAME,OLD_TRX_NUMBER,BS_COPY_DOC_NUMBER_FLAG,
DEFAULT_REFERENCE
FROM
RA_CUSTOMER_TRX_PARTIAL_V WHERE (BATCH_ID=:1) order by CUSTOMER_TRX_ID

Cause

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