R12: Delinquency Level: Dunning Letters Are Being Created Where There Is No Outstanding Balance

(Doc ID 1302561.1)

Last updated on MARCH 16, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Executable:IEX_SEND_DUNNING - IEX: Send Dunnings for delinquent customers
Executable:IEX_SCORE_ENGINE_HARNESS - Collections Scoring Engine Harness


Goal

Why are you receiving Dunning Letters with just headers and no lines. 

Solution

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