R12: Delinquency Level: Dunning Letters Are Being Created Where There Is No Outstanding Balance
Last updated on MARCH 16, 2018
Applies to:Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Executable:IEX_SEND_DUNNING - IEX: Send Dunnings for delinquent customers
Executable:IEX_SCORE_ENGINE_HARNESS - Collections Scoring Engine Harness
Why are you receiving Dunning Letters with just headers and no lines.
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