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12.1 FS Wireless Error: 'Return of serialized non-trackable items are not supported' (Doc ID 1302780.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Field Service Wireless: - when attempting to create a Return Material Debrief for a Serialized Non-IB item the following error occurs.

Return of serialized non-trackable items are not supported



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in FS Wireless.
2. Go to the Debrief page.
3. Try to create a Return Material Debrief for a Serialized Non-IB item.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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