Payments Manager Error: Could not load application module (Doc ID 1302790.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Payments Manager (or any self service function) does not open and results in an error.

ERROR
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Could not load application module
'oracle.apps.ap.payments.server.HomeAM'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Select 'Payments Manager' (or any self service function)
2. Payments Manager does not display, error page is shown

Cause

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