Unable To Personalize Fields In Business Purposes Section For Customers Screen (Doc ID 1302897.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
*** Checked for Relevance 19-Feb-2014 ***

Symptoms

When attempting to personalize the business purposes form and receives an exception error:

JBO-26080: Error while selecting entity for ArBusPurAllEO
ORA-00904: "CUST_ACCOUNT_ID": invalid identifier


Steps to Reproduce:

  1. Responsibility: Receivables Manager
    Navigation
    : Customer > Customer
  2. Click on Account
  3. Go to Site Details to open a site
  4. Go to Business Purposes
  5. Click on any of the personalizations and try to change 'read-only' to 'True' and save
    Go back to application, error occurs

 

Cause

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