Workflow Header of RMA: Status Not Progressing To CLOSED (Doc ID 1303174.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 22-Apr-2015***

Symptoms

Return Orders header are at status booked, even though the lines have been received and the periods are already closed.


EXPECT THAT...
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Workflow header of RMA (Return Material Authorizations) to be closed.

Cause

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