Workflow is Ignoring Skip Approval and Proceeding To Approval (Doc ID 1303229.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Credit Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 27-MAY-2013***

Symptoms

You have set up an automation rule to SKIP_APPROVAL and close the case folder with "No Change".

However, workflow is ignoring the set up of skip approval and hence proceeding to the approval process and failing. 

Cause

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