"The External Bank Account Already Exists" When Trying To Create A Supplier Bank Account (Doc ID 1303577.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


After the upgrade from 11.5.10.2 to 12.1.2, some bank accounts existed for the suppliers in 11.5.10.2 and cannot be found anywhere. When creating a supplier bank account the following error happens:

"The external bank account already exist"

Reproduction steps:

1. Navigate to suppliers screen
2. Try to create an account for an existing bank and bank branch a bank account. The following error happens:
"The external bank account already exists"

The following sentence retrieves one row:

SELECT ext_bank_account_id
FROM iby_ext_bank_accounts
WHERE bank_account_num = '&bank_account_number';

But the following sentence does not retrieve any rows:

SELECT *
FROM iby_account_owners
WHERE EXT_BANK_ACCOUNT_ID IN(SELECT ext_bank_account_id
FROM iby_ext_bank_accounts
WHERE bank_account_num = '&bank_account_number')


Cause

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