My Oracle Support Banner

R12: IBY: When Trying To Create A Supplier Bank Account, Returns "The External Bank Account Already Exists" (Doc ID 1303577.1)

Last updated on OCTOBER 18, 2021

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms


After the upgrade from 11.5.10.2 to 12.1.2, some bank accounts existed for the suppliers in 11.5.10.2 and cannot be found anywhere. When creating a supplier bank account the following error happens:

"The external bank account already exist"

Reproduction steps:

1. Navigate to suppliers screen
2. Try to create an account for an existing bank and bank branch a bank account. The following error happens:
"The external bank account already exists"



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.