EAM_WORKORDER_WORKFLOW is Erroring Out if There is Only One Next Approver in the Work Order Release (Doc ID 1303607.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Feb-2015***

Symptoms

On :  12.1.3 version, Work Execution

When attempting to submit work orders for approval in Enterprise Asset Management, Maintenance Super User pages, the following error occurs.

Error Name = WFENG_NOTIFICATION_PERFORMER
Error Message = 3120 Activity has no performer.

The issue can be reproduced at will with the following steps:
1. Maintenance Super User
2. Work Orders tab -> Create Work Order
3. Fill in the fields -> Save
4. Check box: Submit for Approval - Check -> Save

Cause

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