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HTML Output From XML Publisher Bursting Appears as an Attachment in Outlook Rather Than in Email Body (Doc ID 1303770.1)

Last updated on MAY 01, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.5 to 12.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

HTML output from XML Publisher Bursting appears as an attachment in Outlook client,
rather than in the body (text) of the Email. Using Other email clients the HTML output appears in-line, in the text area of the email.

The xapi:message section looks like this:
<xapi:message id="123" to="test@mycompany.com" cc="" attachment="false" content-type="text/html" subject="Test INLINE Burst for Outlook">
</xapi:message>

Cause

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