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Install Base Primary Note: CSI_API_NO_CONTRACT_ASSOCIATED (Doc ID 1303800.1)

Last updated on AUGUST 03, 2022

Applies to:

Oracle Installed Base - Version 11.5 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


This Transaction Error Primary Note (TMN) will direct the user to all associated Notes for the Error Message:

Error Message: API Programming Error: Installed Base to Contracts Interface Failed.

Further general help for this issue may be available in Note.1289858.1 - Install Base Transaction Errors Primary Repository

This error is caused by the contract for the Item Instance. The message given by Contracts API is generic and does not give the user the information needed to correct the error. So more information needs to be retrieved from the contracts module to find out what exactly is wrong. A good start will be to collect the OKS debug file as per Note 395277.1 How Do I Turn On and Then View Debug Messages For Service Contracts.


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