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Create Accounting Error: Online Accounting in Transactions Form Raises Error: Online Accounting could not be created for this transaction. Please inform your system administrator that the create accounting program has encountered an internal error. (Doc ID 1303902.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Online Accounting from the Transactions Workbench, the following error occurs:
Online accounting could not be created for this transaction. Please inform your system administrator that the Create Accounting Program has encountered an internal error.

Steps to Reproduce:

1. Responsibility: Receivables Manager
2. Navigation:  Transactions > Transactions
3. Click Tools > Create Accounting
4. Create Draft Accounting > Press (OK) Button
5. Online accounting could not be created for this transaction. Please inform your system administrator that the Create Accounting Program has encountered an internal error.

Cause

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