My Oracle Support Banner

"404 Not Found" When Accessing AppsLogin.jsp and AppsLocalLogin.jsp with error log pointing to portal/OA_HTML/AppsLogin.jsp (Doc ID 1303999.1)

Last updated on OCTOBER 26, 2021

Applies to:

Oracle Applications Framework - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

When trying to access EBS R12 login you will get "404 Not Found" for both AppsLogin and AppsLocalLogin and checking on the Apache error_log you see message like
File does not exist: /apps/oracle/PROD/inst/apps/PROD/portal/OA_HTML/AppsLocalLogin.jsp
or
File does not exist: /apps/oracle/PROD/inst/apps/PROD/portal/OA_HTML/AppsLogin.jsp

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.