Customer Merge (Raxmrg) Performance Problem On OE_ORDER_LINES Table (Doc ID 1304027.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.0 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.

Symptoms

On : 12.0.4 version, Customer Usage
Find performance issue during the execution of Customer Merge (RAXMRG).
EXPECTED BEHAVIOR
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Customer Merge concurrent request is expected to complete in reasonable time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Goto the AR Responsibility.
2. Run request
3. Select ‘Customer Merge’ program.

Cause

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