My Oracle Support Banner

Autocreate Configuration Items Not Creating Configured Items When Order Status Is Entered BMCCCI (Doc ID 1304472.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Configure to Order - Version 12.1.2 and later
Information in this document applies to any platform.


On : 12.1.2 version, Configuration Process

Find Autocreate configuration items concurrent program is not creating the configured (star - *) item when
the status of the sales order is Entered. Process is only picking orders that are in Booked status.

This was not the case in as it works correctly in this version of the application.

Expect star items to be created when lines are in Entered status.

The issue can be reproduced at will with the following steps:
1. Login to Order Management Super User
2. Create an order with an order line for a configured model
3. Invoke the configurator and configure the model
4. Save all changes and leave the order in an Entered State
5. Switch Resp to Bills of Material
6. Run the autocreate configuration item (do not enter the sales order parameter, leave it blank)
7. Look at the log after it completes. You will see that no records get processed
8. Now book the same order
9. Run the autocreate configuration item (do not enter the sales order parameter, leave it blank)
10. Look at the log and you will see it does create the configured items (star -*- item)

Due to this issue, users cannot create star (*) items when the order is in Entered Status.  The Autocreate
Configuration Items is ran as a batch job in the background (scheduled) - as such the order number cannot
be entered.  The need is to pick up the sales orders in an Entered status as well (should not have to book
the order).

This functionality is existing in  It would pick up orders in an Entered status.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.