My Oracle Support Banner

Cannot Create New Credit Card When Making Payment Through Advanced Collections (Doc ID 1304491.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal


When entering a credit card payment through Advanced Collections using a new credit card you receive error:

APP-IEX-240782 You cannot enter credit card or Bank account Number directly. Please select the number from List of Values or create credit card number/Bank Account Number and attach it to customer


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.