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Statement History Missing in Collections Agent Form - IEXRCALL (Doc ID 1304497.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form


The Statement History is not displayed in the History tab of the Collections Workbench (IEXRCALL).  Receive the following error:

FRM-40735: WHEN-LIST-CHANGED trigger raised unhandled exception ORA-06508

Responsibility:  Receivables
Navigation: Collections > Search
Click into History tab
Change type to Statement
Extend the search dates and click Display
No statement history displays.
instead the error appears


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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