R12: Performance Problem With Service Contracts Fetch Receivables Info For Billing (Doc ID 1305448.1)

Last updated on APRIL 13, 2016

Applies to:

Oracle Service Contracts - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find that there is performance issue when running Service Contracts Fetch Receivables Info For Billing. It is taking over 8 hours for the process to complete.

Expected Behavior:
Expect better performance when running the process.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Log onto Apps
2. Open forms:  (R) Service Contracts Manager
3. (N) Request > Run
    Run the program "Service Contracts Fetch Receivables Info for Billing".

Cause

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