R12 - A Potential Complication from Adding a Payment Document to an Electronic Payment Processing Setup
(Doc ID 1305624.1)
Last updated on MARCH 31, 2020
Applies to:Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.
The condition described in this document is applicable only to environments in which processing type ‘Electronic’ payment batches are processed, and:
A) each Payment Process Request typically spawns multiple Payment Instructions, due to something like using grouping by currency in the associated Payment Process Profile setup, and
B) an automatic Transmission setup is in place, and
C) The Payment Process Profile specifies that each Payment Instruction is to be automatically marked as complete when it reaches Status: Transmitted
Due to the recent release release of an Enhancement, it is now possible (after required patching) to add a Payment Document to an Electronic payment processing setup, in order to have the system assign Paper Document Numbers (aka check numbers) to the payments in Electronic batches.
Prior to adding the Payment Document to the Electronic payment processing setup, each of the Payment Instructions associated with a particular PPR would reach Transmitted status automatically and virtually simultaneously.
However, after attaching the Payment Document to the setup, the system will process the multiple Payment Instructions from a given PPR serially, instead of concurrently. The payments in the “first” Payment Instruction will automatically receive Paper Document Number assignments and the payment file gets automatically formatted and Transmitted. However, the system does not then proceed to automatically perform the same completion processing on the remaining Payment Instructions from the same original Payment Process Request. Instead, the User has to go back into Payments Manager and find the remaining Payment Instructions from the batch – which are sitting in ‘Created’ status - and the User must then serially process them to completion by clicking Take Action for each of them.
What is the possibility that new, supported functionality could be implemented restore the automation level previously seen on the completion of ‘Electronic’, multi-Payment Instruction payment batches, perhaps by the system automatically monitoring for the Payment Document to be released by the first Payment Instruction from a given batch, and then automatically submitting and processing to completion (Status:Transmitted) – serially if required - the 2nd, 3rd, 4th, etc. Payment Instructions from the batch?
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