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IBY Not Working With Load Balancer Https Url (Doc ID 1305654.1)

Last updated on JANUARY 11, 2022

Applies to:

Oracle Payments - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

After switching to HTTPS mode, ipayment is no longer working
iPayment works when using HTTP mode.  Issue is only with HTTPS. Log shows following error:

[iby.net.NetUtils.openURLSocket]:not using wallet
EXCEPTION:[iby.net.NetUtils.writeHttpPost]:javax.net.ssl.SSLException: SSL handshake failed: X509CertChainIncompleteErr

Other Facts:
--------------
SSL (HTTPS) was configured using F-5 load balancer.  F-5 sits on top on multiple internal middle tier servers that are configured as HTTP.

Payment system servlet base URL was set using load balancer SSL url.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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