R12: All Matched Invoices Validated Yet Still Unable to Finally Close PO - Error: You cannot finally close this document because there are outstanding invoices and/or credit memos (Doc ID 1306249.1)

Last updated on MAY 22, 2023

Applies to:

Symptoms

• Unable to Finally Close PO's from Purchase Order screen
  
  
• All matched invoices are in validated status

• When attempting to final close a PO that is matched to an invoice which has already been validated, approved, accounted and paid, the following error occurs:
  
  Error: You cannot finally close this document because there are outstanding invoices and/or credit memos

-- Expected Behaviour
System should allow to Finally Close PO's from Purchase Order screen, when all matched invoices are in validated status.

Changes

Cause