APP-23620 APP-236385 Error After Performing Incorrect Merge Sequence in Quoting
(Doc ID 1306573.1)
Last updated on FEBRUARY 11, 2021
Applies to:Oracle Quoting - Version 188.8.131.52 and later
Information in this document applies to any platform.
On : 184.108.40.206 version, HTML User Interface
When attempting to initiate credit check on legacy data where incorrect merge sequence was performed the following error occurs.
APP-236203: The Bill-To address for this customer is inactive. APP-236385: Bill to site use ID information is not valid.
The issue can be reproduced at will with the following steps:
• Access legacy Quote where incorrect merge was performed (i.e. account merge was performed before party merge)
• The quote will default to the appropriate defaulting address
• Open quote and change the address to an address that is an active bill to in customer online but the same address is an INACTIVE bill to in customer standard
• Click on the actions button on the quote form and manually initiating a credit check.
• Get Error
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