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Order Organizer Shows That Order Is On Hold Even Though Hold Is Released (Doc ID 1306602.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


The 'On Hold' checkbox in the Sales Order Organizer retains the check mark on
the order even after the order is released from hold.

The check box is checked even if there was no hold applied at the order level
and there are only unreleased line level holds on the order.

Expect the checkbox to show as checked on the order summary, only if there is
header level hold.

Is this standard functionality?


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