User Sessions Get Timed Out Before Idle Time Parameter Values Are Reached
(Doc ID 1306678.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Applications Framework - Version 12.0.4 to 12.2 [Release 12 to 12.2]Oracle Product Workbench - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Symptoms
Whatever the timeout setting the user sessions get timed out with the message below:
Error
Your session has expired.
Example of time out setting:
ICX:Session Timeout - 240 (minutes)
"s_sesstimeout" context variable - 14400 000 (milliseconds)
"s_oc4j_sesstimeout" context variable - 240 (minutes)
JTF_INACTIVE_SESSION_TIMEOUT - 240 (minutes)
Expires if idle for(minute) - 240
(this last parameter is set from CRM HTML Administration => “Settings” tab => “System” tab => “Sessions” link to display the Session Properties Setup form)
However the user session get timed out even though the idle time is set to 4 hours.
The issue did not appear for all E-Business Suite applications (only CRM).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |