Service Contract Approval Fails With Error: "There is no workflow activity for the current contract or workflow reference(key) is invalid" (Doc ID 1307037.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Service Contracts - Version 12.0 and later
Information in this document applies to any platform.
Form:OKSAUDET.FMB - Service Contracts Authoring
***Checked for relevance on 13-Dec-2013***


Symptoms

When attempting to submit a subscription contract for approval, QA succeeds but then the following error occurs.

Error:
"There is no workflow activity for the current contract or workflow reference(key) is invalid. There could have been data corruption or workflow process was not launched."


Steps to reproduce:
1. Open a Subscription Contract
2. Go to Actions > Check QA
- QA check runs and succeeds
4. Click the Continue Approval button
- the error is displayed.

Cause

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