Rate Service Lookup Fails With Malformed URL (Doc ID 1307554.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.0 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms

When clicking on a rate service lookup OTM gives a malformed URL (see below).
Basically it is putting the /GC3/glog.webserver.rateservice.RateServiceManagementServlet/...
in twice:

/GC3/glog.webserver.rateservice.RateServiceManagementServlet//GC3/glog.webserv
er.finder.ResultServlet/1299160544621?query_name=glog.server.query.rate.Servic
eTimeQuery&finder_set_gid=SERVICE_TIME&handler_name=glog.server.query.rate.gen
.ServiceTimeXMLHandler&finder_title=View+Service+Times&finder_action=search&fi
nder_option=multiple&subVal_field=service_time/rate_service_xid&subVal=DIMA_TI
ME was not found on this server.

STEP BY STEP INSTRUCTIONS ON HOW TO REPRODUCE:

click contract and rate management
click contact management
click rate service
search for rate service and view
click view service times
a popup will appear with a "NOT FOUND" message and the URL shows the /GC3/glog. twice.

Cause

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