Attachment Error User-Defined Exception (Doc ID 1307560.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


When attempting to save a Attachment in Self Service, the following error occurs.

Your changes have not been saved because the following error occurred: User-Defined Exception



Steps to reproduce:
The issue can be reproduced at will with the following steps:

1. HR:Use Standard Attachments profile is by default set to 'No' at site level
2. Log in with an employee and navigate to the seeded Employee Self Service responsibility
3. Add an emergency contact and attach a document
4. Check mark the Save attachments box
5. Submit the record.
6. Navigate to the People Form (People > Enter and Maintain) to check the attachment
7. Click on the Attachment link.
8. Regular Attachment window did not open.
9. Changed the HR:Use Standard Attachments profile to 'Yes' at site level and come back to the People Form.
10. The attachment added in Self Service is now visible.
11. Now, with the HR:Use Standard Attachments profile set as 'Yes', repeat steps 2 to 5. This time the error is displayed. (User Defined Exception)

 

Cause

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