Troubleshooting Claims Settlement Fetcher Concurrent Program (Doc ID 1308299.1)

Last updated on MAY 24, 2024

Applies to:

Purpose

Oracle Trade Management Product Information Center > Note 1308299.1

This note was created to facilitate troubleshooting Claim Settlement Fetcher concurrent request program. It includes failures and errors experienced when the Claims Settlement Fetcher concurrent request completes successfully however a claim has failed and with an error (fails to process). In such scenarios, the concurrent request will reflect in Error and/or the concurrent log file will reflect error messages.

This note provides the common errors experienced, the cause, the actions required to resolve, and additional reference material to help explain such issues.  For help in finding your error in the log files refer to 11.5.0/12: How to Capture Log or Trace Files and Diagnostics for Claims Settlement Fetcher Concurrent Program (Doc ID 1312628.1) .

Troubleshooting Steps

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