Quote Numbers Are Not Visible in the Contact Center Order Tab
(Doc ID 1308464.1)
Last updated on JULY 14, 2020
Applies to:Oracle Customer Care - Version 12.1 and later
Information in this document applies to any platform.
On release 12.1:
Find that on the Orders Tab of the Contact Center form, the Quote Number is empty in the spreadtable for an Order which is created from a quote.
The order number is displayed correctly and order details are good, but quote information is empty.
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