Collections Strategy does not go on Hold when Customer is Inactived (Doc ID 1309761.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

Customer with Strategies assigned are being inactivated successfully and the strategy is not going on Hold.

Cause

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