My Oracle Support Banner

Collections Strategy does not go on Hold when Customer is Inactived (Doc ID 1309761.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

Customer with Strategies assigned are being inactivated successfully and the strategy is not going on Hold.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.