My Oracle Support Banner

Receiving RMA Errors-RVTPT-020 Exception In Package OE_RMA_RECEIVING (Doc ID 1310063.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receiving Functions

When attempting to receive some Return Material Authorizations (RMA), the following error occurs:

ERROR
-----------------------

RVTPT-020: Subroutine rvtoe_RmaPushApi() - UUser-Defined Exception in Package OE_RMA_RECEIVING Procedure Push_Receiving_Info returned error
Cause: Subroutine rvtoe_RmaPushApi() - UUser-Defined Exception in Package OE_RMA_RECEIVING
Concurrent program RVCTP returned error
Cause: RVCTP encountered an internal error. Parameters: RVCTP,IMMEDIATE,489226,
Action: Note both this error number and the actions you are trying to perform. Contact your system ad
RVTBM-008: Subroutine rvtbm_immediate_mngr() returned error
Cause: Subroutine rvtbm_immediate_mngr() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your syste
RVTBM-120: Subroutine rvtptcontrol() returned error
Cause: Subroutine rvtptcontrol() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your system administrator
Concurrent Manager encountered an error while attempting to start your immediate concurrent program RVCTP. Routine &ROUTINE received a return code of failure.
Contact your support representative.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receiving > Receipts
2. Query up the RMA
3. When attempting to receive it, the above mentioned error occurs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.