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Appointment Manager Showing Incorrect Weight And Volume Value. (Doc ID 1310309.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Transportation Management - Version 6.1.3 and later
Information in this document applies to any platform.

Symptoms


On OTM version 6.1.3 shipments without appointments have the same weights figures no matter what the user preference is set to. For example if the shipment has a total weight of 1 LB if a user with Preference set to MTON they will see the Shipment as having 1 MTON.

EXPECTED BEHAVIOR
-----------------------
Expect the figures to be adjusted accordingly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Logged on to an OTM 6.1 system.

2 - Navigate to: Operational Planning > Appointment Management > Dock and Yard Managers

3 - Searched for and opened Location LJS_ORACLE_READING

4 - Clicked Actions > Manage Appointments.

5 - There is a shipment planned for the 23rd Feb, ID: 01388
Total Weight: 22.05 LB

6 - Created a new User:
ID: [EXAMPLE_USER]
Nickname: 123
Password: ABC
Preferences set as:
Weight: MTON
Volume: CMQ
Length: Yards

7 - Logged off OTM and on as the New User.

8 - Navigated to: Operational Planning > Appointment Management > Dock and Yard Managers

9 - Searched for and opened Location [EXAMPLE_LOCATION]

10 - Clicked Actions > Manage Appointments.

11 - Looked at Shipment ID: 01457 the Total Weight and Total volume figures have not changed but the metric identified next to them has, it now shows:

Total Weight: 22.05 MTON

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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