Allocation Is Not Visible on Customer Shipment Screen (Doc ID 1310570.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.0 to 6.2.0 - Release: 6 to 6.2
Information in this document applies to any platform.

Symptoms


When using a custom SHIPMENT_VIEW manager layout or a Custom Screenset for buy Shipment, the Order Allocation is not shown when viewing the shipment.


EXPECTED BEHAVIOR
-----------------------
Expect the custom view to show Order Release Allocation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new screen set using the BUY_SHIPMENT Screen Set ID as a basis.
2. Create a new manager layout using the SHIPMENT_VIEW Manager Layout ID.
3. Edit the new screen set you created above and navigate to the General tab.  
4. Change the Manager Layout ID for the View Control to be the new SHIPMENT_VIEW Manager Layout ID you created above (This is actually not even necessary since if you leave it with the default SHIPMENT_VIEW you will still not get the Order Release Allocation when viewing the shipment.   NOTE: you also need to fill in the NEW servlet name as it does not default as it should.
5. Add a new link to the user menu for this new BUY_SHIPMENT Screen Set ID.
6. Search for a shipment that has been allocated.  Open the shipment in View mode and note that you cannot view the Order Release Allocations.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use custom manager layouts to view allocation

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms