Error "Adjusted document information is missing in our ZX repository." (ZX_ADJ_DOC_MISSING) when importing a credit memo via Autoinvoice (Doc ID 1310618.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 12.0.0 and later   [Release: 12.0 and later ]
Oracle E-Business Tax - Version: 12.0.0 and later    [Release: 12.0 and later]
Oracle Financials for India - Version: 12.0.0 and later    [Release: 12 and later]
Oracle Receivables - Version: 12.0.0 and later    [Release: 12.0 and later]
Information in this document applies to any platform.

Symptoms

When importing a Credit memo via autoinvoice such that the reference details are populated for CM, then autoinvoice fails with error as :
"Adjusted document information is missing in our ZX repository."

System works fine when creating a CM from front end using "Credit transactions" and also when creating an On-account CM via autoinvoice without importing invoice details. Problem happens only when trying to import applied CMs.

India Localization(IL) Taxes are being used during Import.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms