Line Error in Fulfill: Record Is Currently Being Worked On By Another User
(Doc ID 1310961.1)
Last updated on JANUARY 25, 2021
Applies to:Oracle Order Management - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10]
Information in this document applies to any platform.
Order lines are intermittently getting an error/exception in the workflow activity 'Fulfill':,
WARNING LINE HEADER_ID LINE_ID MSG_SOURCE ACTIVITY REQUEST_ID DESCRIPTION MESSAGE_TEXT
10.1794730 1039316C=Conc Process 17637060 Record is currently being worked on by another user, Please try to update it later.
10.1794730 1039316C=Conc Process 17637060 User-Defined Exception in Package OE_Line_Fullfill Procedure Fulfill_Line
10.1794730 1039316C=Conc Process 17637060 User-Defined Exception in Package OE_DBI_UTIL Procedure Update_DBI_log
10.1794730 1039316C=Conc Process 17637060 User-Defined Exception in Package OE_Line_Fullfill Procedure Process_Fulfillment
10.1794730 1039316C=Conc Process 17637060 Workflow activity Fulfill has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.
Lines have to be retried to progress them so they closed properly.
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