Customer Form, Address Error: FRM-40350: Query causes no records to be retrieved (Doc ID 1311022.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
*** Checked for Relevance 19-Feb-2014 ***
Form:ARXCUDCI.FMB - Customers


Symptoms

After querying for a customer in Customers Standard form and picking an Address from the list of match results, the following error is raised:

FRM-40350: Query causes no records to be retrieved.

Steps to reproduce:

  1. Responsibility: Receivables Manager
    Navigation: Customers > Standard
  2. Query for an existing customer number
  3. The Match Results window appears showing multiple addresses.
  4. Select one of the addresses and click OK button. The above error appears at the bottom of the screen. This error occurs only for a few customers.

Cause

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