Delivery Time Is Outside Distance Duration Calendar. The Same is True for Day Duraction. (Doc ID 1311170.1)

Last updated on JULY 20, 2024

Applies to:

Goal

An order that has Early Pickup on Wednesday 00:00, Early Delivery next week on Wednesday at 00:00, a  Late Delivery of next week Wednesday 23:59 plans with delivery time of Wednesday 00:00

However the Rate Service Used is a 3 Day Rate Service and the Calendar restricts the times to 06:00AM abnd 08:00 PM.

An identical order, only difference that Delivery window is next week Thursday 00:00 - 23:59 plans with delivery time at Thu 20:00, which is at closing end of rate service Calendar, this is correct and expected/

So OTM is ignoring the Rate Service Calendar for the first Order?

Solution

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