ORA-20001 and ORA-31202 When Creating a User in EBS With Custom DIT
(Doc ID 1311294.1)
Last updated on MAY 19, 2017
Applies to:Oracle E-Business Suite Technology Stack - Version 12.1.2 to 12.1.3 [Release 12.1]
Oracle Application Object Library - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 19-May-2017***
On : 12.1.x version,
When attempting to create a user in EBS that should be created in a custom DIT, the following error occurs.
Unable to call fnd_ldap_wrapper.create_user due to the following reason:
ORA-20001: Unabled to call fnd_ldap_wrapper.create_user due to the following reason:
An unexpected error occurred. Please contact your system administrator
also the following error is seen in FND_LOG_MESSAGES
The issue can be reproduced at will with the following steps:
1. Register Apps with OID to inlcude Apps to OID provisioning type
2. Register a custom DIT using
3. Create any user as system administrator in User Define form
The issue has the following business impact:
Due to this issue, users cannot be created from Apps to OID.
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