12.1.2 Dispatch Center Error: When Scheduling A Task If Access Hours Are On The Task
(Doc ID 1311783.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Oracle Field Service - Version 12.1.2 and laterInformation in this document applies to any platform.
Form:CSFDCMAI.FMB - Dispatch Center
Symptoms
On : 12.1.2 in the Dispatch Center: when trying to schedule a task from the Dispatch Center form, an error occurs if the task has 'Access Hours'.
ERROR
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process_custom_event.exit.exception exception OTHERS encountered
handler.exit.exception exception OTHERS encountered
handler.exit.exception exception OTHERS encountered
STEPS
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1. Connect to the applications using the 'Field Service Manager' responsibility.
2. Navigate to the Dispatch Center.
3. Attempt to schedule any task which has 'Access Hours'.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |