Lease Application Status Showing Submtted to Credit after Credit Approval

(Doc ID 1311832.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.1 and later
Information in this document applies to any platform.
Checked for relevance on 11-NOV-2013

Symptoms


On : 12.1.1 version, Sales & Origination

ACTUAL BEHAVIOR
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Find that credit application in OCM is processed and case folder closed with recommendation is approved. However, the lease application status is not changing to "Credit Approved".

EXPECTED BEHAVIOR
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Expect the status of the lease application to change to Credit Approved.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Lease Application in OLFM.
2. Submit for Credit Approval.
3. In OCM, provide recommendation to case folder.
4. Run Workflow Background Process for AR Credit Mgt approval.
5. Check the status of Lease Application and still says "submitted to credit".

Cause

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