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APP-PO-14056 Error When Attempting To Cancel PO (Doc ID 1311835.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
Form:POXPOVPO.FMB - Purchase Order Summary GUI


Symptoms

When attempting to cancel a Purchase Order (PO), the following errors appear :

Error
------------
APP-PO-14056: User Exit #PO REQUEST_ACTION returned error

Cause: #PO REQUEST_ACTION encountered an internal error Parameters:
REQUEST_ACTION,CANCEL,PO,STANDARD,91381,0,0,0,GLOBAL.info_request_field,
GLOBAL.status_field,GLOBAL.online_report_id,GLOBAL.return_code, REASON,CANCEL_REQS,ACTION_DATE,USE_GLDATE,

Action: Note this error number and the actions you are trying to perform. Contact your system administrator for assistance.

Note:
APP-PO-14160: Document action not completed successfully

Cause: You attempted to perform a document action that is incompatible with the document status.

Action: No action is required.


Steps To Reproduce:


1. Navigate to Purchase Order Summary
2. Query PO
3. Menu: Tools > Control > Cancel PO
4. Check 'Use Document GL Date to Unreserve' and click OK
5. Click OK for the Caution message
Errors pop up.

-----------------------------

The FND Debug log (fnd_log_messages) shows:

"-: XLA-95103: An internal error occurred. Please inform your system administrator or support representative that:
An internal error has occurred in the program xla_events_pkg.validate_event_type_code. Event type REQ_RESERVED is not defined for the enti"

-----------------------------------------

Changes

Upgraded to 12.1.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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