Concurrent Processing - ICM log file shows 'CONC-SM TNS FAIL', 'Call to PingProcess failed', and/or 'Call to StopProcess failed' for FNDCPGSC/FNDOPP (Doc ID 1312632.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Oracle Concurrent Processing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
FNDCPOPP FNDCPGSC FNDRSRUN INCTCM CONC-SM TNS


Symptoms

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End users begin to see issues running requests, checking the ICM logfile shows the following errors:

CONC-SM TNS FAIL
Call to PingProcess failed for FNDCPGSC
CONC-SM TNS FAIL
Call to StopProcess failed for FNDCPGSC
CONC-SM TNS FAIL
Call to PingProcess failed for FNDOPP
CONC-SM TNS FAIL
Call to StopProcess failed for FNDOPP

Changes

Issue can occur after fresh installs, after patching/maintenance, or after other configuration changes.

Cause

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