Receipts Workbench Issue:Receipts Already Reconciled in Cash Management are Available for Deletion (Doc ID 1312705.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Even though a receipt has already been reconciled in Cash Management, you are still allowed to delete it in the Receipts Receipts Workbench

Steps to Reproduce:

1. Responsibility: Receivables Manager
   Navigation: Receipts > Receipts
2. Create a Receipt.
3. Responsibility: Cash Management Manager
   Navigation: Bank Statements > Bank Statements and Reconciliation
4. Create a Bank Statement with a Receipt line and reconcile the line with the receipt created
5. Responsibility: Receivables Manager
   Navigation: Receipts > Receipts
6. Query the Receipt from step 2 and Delete it. The receipts form should prevent you from deleting the reconciled receipt, but instead you are allowed to delete it.
7. Responsibility: Cash Management Manager
   Navigation: Bank Statements > Bank Statements and Reconciliation
8. Query the Bank statement again
9. The Bank Statement shows this line as reconciled but there are no reconciled transactions. The status of the line is Reconciled and it cannot be updated.

Cause

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