iReceivables Customer Search Getting Customer Information In The Applications Database Is Not Indexed

(Doc ID 1312843.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.
Customer Search

***Checked for relevance on 31-JAN-2014***


When navigating to AR Online or going directly to iReceivables, to do a customer search,
you receive the message:

'The customer information in the applications database is not indexed. Please ask the system
administrator to run the 'Customer text data creation and indexing' concurrent program to
enable the Customer Search.'


Upgrade to 12.1.3


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms